Returns and Exchanges

RETURN POLICY
Returns happen and every application is different. Please review the return policy or speak to a specialist before buying and returning any related component.

PLEASE NOTE
A Return Material Authorization (RMA) will be issued for any return. No return will be accepted or credit issued without a RMA. All RMA’s will have related shipping information.

SHIPPING
- If the product was shipped in error, the seller will be responsible for the shipping.
- The buyer is responsible for shipping if he or she orders in error.

INSPECTIONS
Inspections must be done prior to accepting any shipment. The buyer/receiver is responsible for inspecting for freight damage. Any damage must be noted on the BOL prior to accepting the equipment with the carrier and a claim must be filed as soon as possible. If the equipment is damaged beyond repair, we recommend refusing the freight. The seller/shipper is not responsible for inspections, the buyer/receiver is.

Cancellation of Orders
Cancellations happen. Check with the representative to see if there is a restocking fee on the item. If a payment is made via credit card, a refund less the restocking charge will be returned once the equipment has been returned free and clear of any damage and/or usage. If a payment is made via company check, to eliminate any fraudulent transactions, The seller may hold any refund for 30 days. Once the deposit and/or payment has been cleared by the proper authorities, a refund less the restocking charge will be returned once the equipment has been returned free and clear of any damage and/or usage.